Terms of service

Terms of Service for Fresa y Chocolate Westchester

Last Updated: January 2025
Business Name: Fresa y Chocolate Westchester
Address: 10000 W Flagler St, Miami, FL 33174
Phone: (786) 592-1128
Email: [email protected]
Website: https://westchester.fresaychocolatebeauty.com

These Terms of Service (“Terms”) govern your use of our website, booking system, and any services provided by Fresa y Chocolate Westchester (“we,” “our,” “us”). By booking an appointment, visiting our salon, or using our website, you agree to these Terms.

1. Services Provided

We offer nail, beauty, lash, brow, and select hair services. Service availability, pricing, and descriptions may change without notice. We reserve the right to decline service to anyone for safety, hygiene, or policy reasons.

2. Appointments and Cancellations

2.1 Bookings

Appointments may be booked online, by phone, or in person. You are responsible for providing accurate contact information.

2.2 Late Arrivals

Arriving late may shorten your service time or require rescheduling. This is your responsibility.

2.3 Cancellations & No-Shows

We may charge a cancellation or no-show fee depending on the booking system’s policies. Frequent no-shows can result in refusal of future appointments.

3. Payments

We accept major payment methods through secure third-party processors. Prices listed online or in-store may change at any time.

All sales for completed services are final. Refunds are not guaranteed but may be considered at management’s discretion.

4. Gift Cards, Promotions, and Credits

Gift cards and promotional credits may have expiration dates and cannot be exchanged for cash. We reserve the right to cancel promotions or adjust terms at any time.

5. Personal Conduct

For the safety and comfort of clients and staff:

Disruptive or abusive behavior is not tolerated

Children must be supervised at all times

We may refuse service if a client poses a health or safety risk

6. Health & Safety

You must inform your technician of any allergies, sensitivities, or conditions that may affect your service. We are not responsible for reactions caused by undisclosed health conditions or outside products.

7. Results Disclaimer

Beauty services involve individual variation. We do not guarantee identical results to reference photos or past services. Nail durability, lash retention, and other outcomes depend on aftercare, lifestyle, and natural features.

8. Website Use

By accessing our website, you agree not to:

Attempt to disrupt or manipulate the site

Use our content without permission

Submit false information in forms or bookings

All website content is the property of Fresa y Chocolate Westchester.

9. Intellectual Property

Logos, images, text, branding, and materials on our website and social media are owned by Fresa y Chocolate Westchester. Unauthorized use is prohibited.

10. Privacy

Your use of our services is also governed by our Privacy Policy. By using our website or booking a service, you agree to how we collect and use information.

11. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

Damages resulting from misuse of services

Issues caused by failure to follow aftercare instructions

Website errors, downtime, or data breaches caused by third parties

Your use of our services is at your own discretion.

12. Changes to Terms

We may update these Terms at any time. The updated version will be posted on our website with the “Last Updated” date.

13. Contact Us

For questions about these Terms, contact us:

Fresa y Chocolate Westchester
10000 W Flagler St, Miami, FL 33174
Phone: (786) 592-1128
Email: [email protected]